Our website address is: https://www.nbi.global/
We respect your privacy and will protect your personal information. This policy tells you how we (hereinafter, “we”, “us”, “our” or “Company”) , will process and protect your personal information when you make use of any of our websites, social media platforms or other sites or mobile applications, if any, that we may operate from time to time and/or purchase and/or access any of our products and/or services on such sites and platforms (hereinafter collectively “Site/s”).
In order for us to assist you, you will have to share information with us and we will ensure that we comply with the lawful processing requirements stipulated in terms of the Protection of Personal Information Act 4 of 2013 (POPIA), as amended, and where applicable, other data protection laws, and keep your personal information strictly confidential.
NBI focuses on privacy, data protection, confidentiality and the protection of intellectual property and, we take these issues very seriously. We also know how important confidentiality and privilege is to you. We are professional legal consultants governed by the highest degree of legal professional integrity and must keep the affairs of present and former clients confidential (unless otherwise required by law).
When you interact with us, you may provide us with personal information or we may collect personal information from you by law (we are required by law to verify the identity of our clients) or under terms of a contract we have with you (for example by subscribing to our products and/or services).
You can choose not to provide personal information when requested. However, without your requested personal information, we may not be able to provide or continue to provide you with the products and/or services offered by the Company or allow you full access to our Site. If you refuse, we may have to cancel a product and/or service you have with us but we will notify you if this is the case.
We will only collect, use, store and transfer the minimum personal information that we deem necessary to process for ordinary business purposes.
Personal information we collect from you may include:
It is not standard practice for us to collect sensitive personal information about you, such as information relating to your health, religion, political beliefs, race or sexual orientation, except with your express consent or unless we are required to do so by law. If we link other data with your personal information as provided to us, we will treat that linked data as personal information.
We may collect your personal information in a variety of ways when you interact with us, including when:
We may also collect your personal information from third party sources and third parties including public databases, business partners with whom we offer co-branded services or engage in joint marketing activities, and third parties that provide list enhancement or similar services, to the extent that this is permitted by applicable law.
As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal information by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies.
We will only use your personal information when we are permitted to do so by law. Most commonly we may use your personal information to:
We will not disclose your personal information to anyone except as provided in this policy. By visiting our Site, and or subscribing to our products and/or services you automatically consent to us processing your personal information. It may be necessary for us to disclose or transfer your personal information to suppliers, affiliates, partners or agents in order to provide you with our products and/or services.
We and our partners will need to disclose your personal information to our employees in order to provide you with our products and/or services. Our employees are contractually bound to keep all personal information confidential. We will also disclose your personal information if we are required to do so by law.
We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or to comply with legal obligations, resolve disputes, protect our assets, or enforce agreements. Depending on the purpose, retention periods will vary. The criteria we use to determine retention periods include whether:
We use “cookies” on our Site which enable us to improve your future visits to our Site as well as provide you with a more user-friendly experience. Cookies are text files with small pieces of data — like a username and password — that are used to identify your computer as you use a computer network and may contain personal data that may identify a user to a website. These cookies may be deleted from your device at different times, such as the end of your browsing session (when you leave the Site) or after a pre-set amount of time, or they may exist and function on your device until such time that you proceed to delete them.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
These files serve a number of useful purposes for you, including:
Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our site where cookies are necessary or because our site forgot your preferences.
We operate and communicate through our designated channels, pages and accounts on some social media sites to inform, help and engage with our customers. We monitor and record comments and posts made about us on these channels so that we can improve our services.
The general public can access and read any information posted on these sites. We are not responsible for any information posted on those sites other than the information posted by our designated officials. We do not endorse the social media sites themselves, or any information posted on them by third parties or other users.
When you engage with us through social media, your personal information may be processed by the site owner; this processing occurs outside of our control and may take place in a country outside South Africa that may have different privacy regulations.
We regularly update and monitor our social media accounts and welcome feedback and ideas sent to us through these channels. We try to join conversations whenever possible but cannot guarantee that we will read or reply to all messages sent to any of our official social media accounts and/or associated business partners.
Consistent feedback and helpful suggestions will be given to the relevant people within the Company for consideration, but we cannot guarantee that any feedback or suggestions will be acted upon by us.
We take all reasonable, technical, organisational and appropriate measures to keep your personal information secure however, we cannot guarantee the absolute security of your personal information.
It may be necessary for us to process your personal information in other countries, either to carry out your instructions or for ordinary business purposes, or to provide you with the products and services of our business partners who may process your personal information in the jurisdiction outside of South Africa.
When you make use of any of our business partners products and or services, or of any such services and/or products are included in any of our services, you specifically consent to us transferring and sharing your personal information with our business partners, and for our business partners to process your personal information. These countries may not have the same level of protections as is required by South African law. Where this is the case, we will only process your personal information with your consent.
If necessary, we will ask the party to whom we transfer your personal information to agree to our privacy principles, associated policies and practices.
If you wish to exercise any of the rights set out below, please contact us.
You have the right to:
Request access to your personal information. This allows you to receive a copy of your personal information held by us and to check that we are lawfully processing it.
Request correction of your personal information held by us. This allows you to have any of your incomplete or inaccurate information corrected, although we may need to verify the accuracy of the new information that you provide.
Request erasure of your personal information. This allows you to request that we delete or remove your personal information where there is no justifiable reason for us to continue processing the information. In addition, you have the right to request us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information in order to comply with a legal requirement. Please note that for specific legal reasons which will be notified to you, we may not always be able to comply with your request of erasure.
Object to processing of your personal information. You may object to our processing of your information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may be able to demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal information. This allows you to request that we suspend the processing of your personal information in the following scenarios:
Request the transfer of your personal information to you or to a third party. We will provide you, or a nominated third party, with your personal information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before the withdrawal of your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
No fee usually required. You will normally not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you. We may need to request specific information from you to assist us to confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request in order to speed up our response.
Time limit to respond. We will endeavour to respond to all legitimate requests within 30 days. Occasionally it may take us longer than this if your request is particularly complex or if you have made a number of requests, in which case, we will notify you of the delay and keep you updated.
You can choose whether you wish to receive marketing communications from us by email, social media platforms and phone. Even when you have agreed to this, you may opt out of receiving future marketing materials from us at any time and manage your communication preferences by:
We will comply with your request as soon as is reasonably possible. If you opt out of receiving marketing related communications from us, we may still send you administrative messages as part of your ongoing use of our Sites, solutions or services.
We do not provide your personal information to unaffiliated third parties for direct marketing purposes or sell, rent, distribute or otherwise make personal information commercially available to any third party.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We may occasionally make changes to this policy. When we make material changes to this policy, we will provide you with a prominent notice on our Site or send you an email.
We have appointed an Information Officer who is responsible for overseeing questions in relation to this Privacy Policy.
If you have any questions about how your personal information is handled by us, you have a privacy concern or you wish to make a complaint, please contact us addressing the Information Officer.